Salesforce waves bye-bye to UI in 'headless' embrace
Salesforce's Headless 360 API layer has processed 4.5 million MCP calls and nearly a trillion API calls since April, letting developers access Salesforce data through Claude, ChatGPT, Cursor, and Slack without touching the UI. The shift unlocks a new monetization path as enterprises like Anthropic and Indeed deploy Agentforce agents directly into AI tools, eliminating context-switching for knowledge workers.
The Register · 5 min read
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